Welcome to The DermaRoom Collective. These Terms of Use (“Terms”) govern your access to and use of our website, online learning platform, educational content, memberships, webinars, courses, downloadable resources, events, and related services, including those delivered through Thinkific (collectively, the “Services”).
By accessing, purchasing, enrolling in, or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
1. Eligibility
By using our Services, you confirm that:
- You are at least the age of majority in your province, state, or country of residence.
- Any information you provide is accurate and current.
- You are legally permitted to access and use the Services.
Certain educational offerings may be intended only for licensed healthcare professionals, allied health professionals, regulated practitioners, or aesthetic professionals. We reserve the right to restrict access to professional only content where appropriate.
2. Educational Purpose Only
The educational content provided through our Services is intended for informational and professional educational purposes only.
Our courses, webinars, downloadable materials, and educational discussions are designed to support practitioner learning and professional development. Content does not constitute:
- Medical advice
- Legal advice
- Regulatory advice
- Individual patient treatment recommendations
- Clinical supervision
Users are responsible for practicing within their own professional scope, regulatory requirements, licensing standards, and jurisdictional laws.
Clinical outcomes may vary, and treatment decisions should always be based on individual patient assessment, practitioner judgment, manufacturer guidelines, and applicable regulations.
3. No Provider Patient Relationship
Participation in any educational offering does not establish a practitioner patient relationship, consulting relationship, supervisory relationship, or formal mentorship agreement unless explicitly agreed to in writing.
4. Account Registration
To access certain Services, you may be required to create an account.
You agree to:
- Maintain the confidentiality of your login credentials
- Be responsible for all activity under your account
- Provide accurate registration information
- Notify us immediately of any unauthorized account access
You may not share login credentials or provide account access to others.
5. Purchases and Payment
Fees for courses, memberships, webinars, events, or educational materials are listed at the time of purchase.
By purchasing Services, you agree that:
- Payment is required before access is granted unless otherwise stated.
- Pricing may change without notice.
- Promotional offers may be modified or discontinued at any time.
All payments are processed through secure third party payment providers.
6. Refund Policy
Due to the digital nature of educational content, refunds are generally not provided unless otherwise specified in writing.
Refunds for live educational events, memberships, courses, or digital products may be subject to specific policies outlined at the time of registration or purchase.
We reserve the right to determine eligibility for refunds on a case by case basis.
7. Intellectual Property
All content provided through the Services, including but not limited to:
- Course materials
- Educational presentations
- Videos
- Workbooks
- Templates
- PDFs
- Graphics
- Logos
- Branding
- Downloadable resources
- Written content
is owned by or licensed to The DermaRoom Collective and is protected under copyright, trademark, and intellectual property laws.
You may access purchased content for your own personal or professional educational use only.
You may not:
- Copy, reproduce, distribute, republish, or resell materials
- Share membership or course access
- Upload proprietary materials to third party platforms
- Record webinars or educational content without permission
- Modify or create derivative works from proprietary educational materials
Unauthorized use may result in immediate termination of access and legal action where appropriate.
8. Community Standards and Conduct
Where memberships, webinars, forums, or community discussions exist, users agree to maintain respectful and professional conduct.
You agree not to:
- Harass or intimidate others
- Share confidential patient information
- Post defamatory, unlawful, or misleading content
- Misrepresent credentials or qualifications
- Promote unsafe practices
- Share proprietary educational content outside the platform
We reserve the right to remove content or terminate participation where behaviour is deemed inappropriate or harmful to the educational environment.
9. Professional Scope and Compliance
Users are solely responsible for ensuring that any techniques, protocols, treatments, or recommendations discussed within educational materials are:
- Within their legal scope of practice
- Permitted within their jurisdiction
- Used according to manufacturer guidelines
- Appropriate for the individual patient
Educational discussions may reference emerging technologies, off label approaches, or evolving standards of care. It remains the responsibility of the practitioner to determine suitability and compliance.
10. Third Party Links and Platforms
Our Services may contain links to third party websites, products, services, or educational resources.
We are not responsible for:
- Third party content
- External websites
- Privacy practices of external providers
- Accuracy of third party information
Use of third party services is at your own discretion.
11. Technology and Platform Availability
We make reasonable efforts to maintain uninterrupted access to the Services. However, we do not guarantee that:
- The platform will always be available
- Access will be uninterrupted or error free
- Technical issues will not occur
We reserve the right to modify, suspend, or discontinue portions of the Services without notice.
12. Limitation of Liability
To the fullest extent permitted by law, The DermaRoom Collective, its owners, educators, affiliates, contractors, and partners shall not be liable for:
- Clinical outcomes
- Treatment complications
- Financial losses
- Business interruption
- Errors or omissions in educational materials
- Reliance on educational content
Participation in educational content is undertaken at the user's own professional discretion and risk.
13. Indemnification
You agree to indemnify and hold harmless The DermaRoom Collective, its educators, affiliates, contractors, and representatives from any claims, damages, liabilities, costs, or expenses arising from:
- Your use of the Services
- Clinical decisions or patient outcomes
- Misuse of educational materials
- Breach of these Terms
14. Termination of Access
We reserve the right to suspend or terminate access to the Services without refund where users:
- Violate these Terms
- Share account access
- Misuse proprietary materials
- Engage in disruptive or unsafe conduct
- Misrepresent professional credentials
15. Governing Law
These Terms shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved within the courts of Ontario, Canada.
16. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted with a revised effective date.
Continued use of the Services constitutes acceptance of any revised Terms.
17. Contact Information
For questions regarding these Terms of Use, please contact: